September 11, 2019
“I think Facebook, Twitter, and YouTube are the cornerstones of any social media strategy.” – Chad Hurley – Co-Founder – YouTube The above quote aptly describes […]
September 6, 2019
“My dream was to set up my own e-commerce company. In 1999, I gathered 18 people in my apartment and spoke to them for two hours […]
August 21, 2019
Nordstrom is one of the leading chains of luxury department stores in the US and Canada. When we talk about customer support and marketing, a little […]
July 24, 2019
“WhatsApp has done to SMS on mobile phones what Skype did to international calling on landlines.” – Financial Times This one line has summed up WhatsApp […]
July 19, 2019
Lights, camera, Insta! From teenagers looking to become the new overnight sensation to everyone else looking to add a touch of glam in their otherwise boring […]
July 9, 2019
Google, YouTube, and Facebook are the top 3 most visited sites in the world, according to Alexa. Have you ever thought why they’ve been at the […]
June 26, 2019
Before we start, take a look at the following customer support live chat scenarios below. Scenario 1 Customer Support Rep: Good Morning. Hi, this is David. […]
May 24, 2019
It come as no surprise that content marketers are always searching for new ideas to create great pieces that people will love to read and share. […]
May 16, 2019
UAE is the largest and fastest growing ecommerce market among the GCC countries. The UAE ecommerce sector has a great potential for growth as the region’s […]
April 26, 2019
Believe it or not, Twitter is one of the best social media platforms that help brands increase their online presence, generate maximum engagement and create a […]